Question 1

What types of voltage regulators do you manufacture?

Accepted Answer

YOKE produces SVC (Servo Voltage Regulator) and TND (High Precision) series. Capacities from 500VA to 100KVA. Single phase and three phase models available.

Question 2

What is the difference between SVC and TND series?

Accepted Answer

SVC series: Relay type, fast response, affordable. TND series: Servo motor control, higher precision (±2%), digital display, for sensitive equipment.

Question 3

What input voltage range do your voltage regulators support?

Accepted Answer

Standard input range: 140-260V for single phase. TND series: 150-250V for higher precision. Three phase models: 250-450V or custom.

Question 4

What is the output voltage accuracy?

Accepted Answer

SVC series: ±3-5% output accuracy. TND series: ±2% output accuracy. Both maintain stable output under varying input conditions.

Question 5

What is your minimum order quantity (MOQ)?

Accepted Answer

Standard MOQ 1 unit. Sample orders welcome. OEM/ODM orders MOQ 50 units. Bulk pricing for distributors.

Question 6

What payment methods do you accept?

Accepted Answer

T/T, L/C, PayPal, Western Union. 30% deposit, 70% balance before shipment. Alibaba Trade Assurance for small orders.

Question 7

Can you customize voltage regulators for specific applications?

Accepted Answer

Yes, OEM/ODM available. Custom voltage ranges, frequencies (50/60Hz), special enclosures, and branding. MOQ 50 units for customization.

Question 8

What certifications do your products have?

Accepted Answer

CE, CB, ISO 9001:2015 certified. All products undergo strict quality testing. Test reports and certificates available on request.

Question 9

What is the typical lead time?

Accepted Answer

Standard models: 7-15 days. Custom models: 20-30 days. Express production available for urgent orders (7 days, +15% fee).

Question 10

Do you offer warranty on your voltage regulators?

Accepted Answer

Yes, 1-2 year warranty depending on model. Warranty covers manufacturing defects. Spare parts and technical support included.

Question 11

How long is the lifespan of YOKE voltage regulators?

Accepted Answer

YOKE regulators are designed for 10+ years of continuous operation. Lifespan depends on load, environment, and usage conditions.

Question 12

What applications are suitable for your voltage regulators?

Accepted Answer

Home appliances (refrigerators, AC, TVs), office equipment, medical devices, industrial machinery, CNC equipment, welding machines, and production lines.

Question 13

Do you ship internationally?

Accepted Answer

Yes, worldwide shipping available. Express (DHL/FedEx): 5-7 days. Sea freight: 20-30 days. Air freight: 10-15 days. CIF/DDP terms available.

Question 14

What is included in the package?

Accepted Answer

Each unit includes: voltage regulator, user manual, warranty card. Optional: voltage meter display, wall mounting kit, input/output cables.

Question 15

How do I install the voltage regulator?

Accepted Answer

Wall mount or floor standing installation. Connect input to mains, output to protected equipment. Full installation guide included with each unit.

Question 16

Why choose YOKE voltage regulators?

Accepted Answer

12+ years manufacturing experience, ISO 9001 certified factory, 98% on-time delivery rate, competitive pricing with 2-year warranty, and global after-sales support.

Question 17

Do you offer technical support?

Accepted Answer

Yes, 24/7 technical support available. Installation guidance, troubleshooting, and maintenance tips provided. Remote assistance via video call.

Question 18

How do I place an order?

Accepted Answer

1) Select model and quantity. 2) Request quotation. 3) Confirm specifications. 4) Pay 30% deposit. 5) Production. 6) Inspection. 7) Pay balance. 8) Shipment.

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